Customer Service
About Charlotte
Shopping Online
Frequently Asked questions
FREQUENTLY ASKED QUESTIONS
How long will it take before I receive my order?
Most products will be sent within 5-7 working days of paying in full for the the order. We aim to have your purchase delivered to you within 10 working days. This is subject to the delivery option, and cross border / international customs clearance, and possible delays that maybe incurred.
For further information, please visit our Delivery Policy .
Can I contact you?
We will aim to deal with any questions, or enquiries, as soon as possible.
Email - you can contact us anytime via email at: service@charlottefinejewellery.com
For further information regarding contacting us, please visit our Contact Us page.